If your initial request to return the item is after 14 days from the date of purchase unfortunately Crispin would be unable to accept the return request.
Goods should be received by Crispin within 7 days of your notification of return.
Refunds and exchanges will only be made upon receipt of the item at the return address. It is recommended you use Royal Mail recorded delivery to return your goods. Original delivery charges and return postage costs are not refundable.